Health and safety at work represent one our most important values, not just legality. It remains a core priority and is part of all we do on a daily basis. Our leadership’s commitment to health and safety proves our dedication to this crucial arena. Through the actions of our management team our employees have a working knowledge of all health and safety topics. We understand that it is worth our time and energy to excel in this area, as the benefits to our business as a whole in indisputable. In every situation we place a priority on safety first and all else second. We make this happen by ongoing financial investment, training and development programmes, identifying potential problems before they become serious accidents or injuries and resolving minor issues in a timely fashion to avoid them becoming major problems in the future.

We aim to build deeper and stronger relationships with our customers. This is reflected in our customer service values where we are strongly committed to achieving our customer’s business objectives. We partner with our clients from first meeting to project completion. We are passionate about maintaining transparency, on-going open communication, speedy resolution of any issues that may arise and creating a feeling of empowerment for our clients. We achieve all this by working on a detailed strategic plan that outlines clear goals and objectives for both ROSS and the customer. We feel this is a fail-safe method that allows all involved to accomplish results orientated goals. Our team of highly dedicated world class engineers with the industry knowledge they possess are in the best possible position to deliver customers satisfaction that is second to none.

When our staff feel fully effective, we can produce the desired result for our clients. By encouraging personal growth and nurturing our teams we can then achieve even more in the ways that really matter. We aspire to employ the brightest and the best in all areas of our business. Our people are our key to our continued success so we continuously develop training plans that allow our staff to become the best they can be. We outline clear expectations to our teams of what is expected of them and if they feel they need support and career development we then work with them to achieve their personal career goals.

It is the hallmark of our business, that our people demonstrate sound ethical and moral principles in the workplace. This flows directly from a strong management team who lead by example in the day to day workings of the business. In all relationships with our customers, staff and stakeholders we strive for integrity in our professional dealings, and we encourage open honest communication. Good leaders know that honesty and integrity is the first value from where all future success lies.